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Summary

The About Face intervention provided formerly incarcerated veterans experiencing mental illness with access to employment resources.

The intervention provided access to supplemental resources in the Veterans Employment Resource Center (VERC). The standard VERC services included internet and phone access for job search activities, resume writing supports, video training for applying to and interviewing for jobs, and two video-recorded practice interviews. In addition, the program provided intervention participants with the About Face vocational manual and in-person classes during the week following study enrollment. The 72-page manual provided person-centered strategies to find employment, such as learning from past employment challenges and successes and identifying individualized job skills, along with more general approaches to finding a job, such as developing resumes and strategies for successful job interviews. During classes, vocational staff guided participants through the manual and provided opportunities to practice interviews, participate in job fairs, and complete networking exercises to build soft skills. The population served was formerly incarcerated veterans experiencing mental illness. The intervention was implemented in Dallas, TX. The evaluation also included a test of a Self Study version of About Face.

Populations and employment barriers: Former incarceration, Mental illness, Military veteran

Studies of this intervention

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Implementation details

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