Cleveland ERA offered on-site case management, weekly life-skills learning sessions, and training for supervisors with the goal of helping low-wage employees retain jobs.

Cleveland ERA offered on-site case management, weekly life-skills learning sessions, and training for supervisors with the goal of helping low-wage employees retain jobs.

Cleveland ERA, also referred to as Achieve, delivered services directly in the workplace to low-wage workers.

Services included the following: case management; weekly 30-minute life-skills learning sessions focused on topics such as time management, goal setting, budgeting, and credit repair; and training for supervisors of low-wage workers. Case management was available on-site during three or four regularly scheduled office hours each week. The supervisor training could be delivered in one eight-hour session, two half-day sessions, or three two-hour sessions.

The project provided services for one year. Cleveland ERA served clients in workplaces that employed at least 15 staff who earned less than $13 per hour and were hired within the past six months. Most of the employers and firms were in the long-term nursing care sector. The Cleveland ERA project was implemented at 22 employer sites in Cleveland, OH.

Year evaluation began: 2002
Populations and employment barriers: Employed
Intervention services: Case management, Employment retention services, Training, Soft skills training
Setting(s): Urban only

Effectiveness Rating and Effect By Outcome Domain

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Outcome domain Term Effectiveness rating Effect in 2018 dollars and percentages Effect in standard deviations Sample size
Increase earnings Short-term Little evidence to assess support unfavorable $-397 per year -0.02 697
Long-term Little evidence to assess support unfavorable $-690 per year -0.03 697
Very long-term No evidence to assess support
Increase employment Short-term Little evidence to assess support favorable 2% (in percentage points) 0.04 697
Long-term Little evidence to assess support favorable 1% (in percentage points) 0.03 697
Very long-term No evidence to assess support
Decrease benefit receipt Short-term No evidence to assess support
Long-term No evidence to assess support
Very long-term No evidence to assess support
Increase education and training All measurement periods No evidence to assess support

Studies of this Intervention

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Study Quality Rating Study Counts per Rating
High High 1