The IJSA program provided unemployment insurance (UI) recipients with personalized services to assist them in finding a new job at an early point after entering the UI system.
Six to seven weeks into unemployment, participants were required to report to a job service orientation session. At the orientation, the participants were given information about the services available to them and were scheduled for an assessment interview. During the assessment interview, staff developed an individual service plan for the participant. Individual service plans varied, but the services specified in the plan were mandatory.
On average, participants completed services about two months after they began receiving UI benefits. A two-stage screening process identified UI claimants who were permanently separated from their previous job and then selected individuals who were most likely to exhaust their UI benefits (using a model that considered the local unemployment rate, job tenure, education, occupation, and industry).
In addition to fulfilling the usual requirements for UI, individuals in IJSA were required to complete this program to continue receiving their full UI benefits.
The IJSA program was implemented in Washington, DC, and in multiple UI offices in Florida. IJSA was implemented along with two similar programs for UI claimants: the Structured Job Search Assistance program and the IJSA with Training program.