The TAAG program provided employment-related retention and advancement services to help workers with low income maintain their jobs and move up in the labor market.
The TAAG program provided job retention and career advancement services individualized to the participants’ career interests and personal circumstances. A collaboration of four agencies provided TAAG services; the agencies included a local public human services agency, workforce organizations, and a community college. TAAG participants worked with a service team, supervised by a project manager and comprised of staff from the four agencies. The teams included job coaches, job counselors, job developers, case managers, learning plan specialists, and employment specialists. Job retention services included job coaching and conflict resolution; assistance developing household budgets; and referrals to mental health and substance abuse services as needed. Career advancement services included helping participants identify better jobs in the job market; coaching participants on how to have conversations with employers about pay raises, promotions, or increasing work hours; and counseling participants about appropriate work behaviors for work advancement opportunities. Some participants lost their jobs after they enrolled in the evaluation but before starting TAAG services. In these cases, the TAAG team of providers offered job search assistance, including identifying job leads; preparing resumes; helping with job applications. The TAAG program provided additional services to help participants maintain employment, such as assistance with food stamps, transitional child care services, subsidized health insurance, gas vouchers, and car repairs. The TAAG program also helped participants identify short-term vocational training programs to support job advancement as well as GED or other education programs. Participants were able to access TAAG program services for one year.
The program served employed people who were (1) leaving Temporary Assistance for Needy Families, (2) participating in the state Food Stamp Employment and Training program, or (3) participating in the Employment Related Day Care program (which provided child care subsidies to low-income, working families). The program also served unemployed people who lost their job just before beginning TAAG services. TAAG took place in Medford, OR.